09-10-2020 But the fact that she specifically took a photo of the top tells me it was meant for me. The buyer will pay with a fraudulent check. In my experience, they have always used the original packaging, and have never even opened the packages to inspect them. What's the tracking number? In this case, the purchase may be completed without flaw. Report a buyer if you think they have acted illegally or fraudulently here. Theres no possible way I sent the wrong item so hes trying to scam me. 09-10-2020 I manufacture them myself and sell for only one price. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. They left negative feedback telling me I sent them the wrong item and never sent them a refund, which whcih out of my control, but I posted a rebuttal of them never sending back the "wrong" item in the first place. Press question mark to learn the rest of the keyboard shortcuts. All rights reserved. To get a refund from USPS, your eBay buyer can: Submit an e-form. It expressly says this in the PayPal Seller Protection terms. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). 2 yr. ago Also you can file with USPS Postal Inspection for mail fraud jalamo 2 yr. ago It WAS new in the box. did said person say they woud send you the motorcycle and the title and then you would have to pay? And while I'll be cordial, it doesn't bode well. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. or the buyer? Select Order Not as Described. I asked CS at Canada Post if there could have been a mix up, maybe they put a label that was suppose to be on another package on mine??? This topic was automatically closed 180 days after the last reply. Private deal offered outside of eBay A buyer may see your item and offer to pay for it privately rather than using eBay's official payment channels. 04:18 PM I asked what exactly was wrong, what were the specs of the system, and what cooling system they were using. I'm not sure. I didn't mention that after the initial dispute, I received an email within 6 hours basically saying they couldn't prove that any fraud had taken place on they buyers part since they don't handle the items directly. Strictly No RETURN NO EXCHANGE policy. I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! Attached is a picture of a side buckle and the package with address label. IN THE LAST STRIDE. open a case for this order and refunds and returns, put across all the info and say you want this buyer investigated by sending a different item. This is why I take photos of the item with the eBay paperwork. I have had my hosting company check everything their end and they say all is correct and working ok. CHAPTER XIII. Then gets mixed up on which item was wrong. If they did, I don't know how they'd be able to verify. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers, Maximize your eBay sales over Februarys biggest holidays. on The email will state that the payment will be released to you once you have proven that the goods have been sent. Unfortunately ebay does not review video, but if I have to go to arbitration I can use that, along with footage from my home security cameras, and my car cam to prove my case. - edited They look the same to me.. on Record any serial numbers or unique codes. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Accept it and issue return label. but it is really suspect that they created their eBay account the day they ordered my item. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Along with photographing everything, try to record any identifying details about the item. So Im hoping he doesnt return anything. That necklace couldn't have come from me. I'm convinced, from reading other posts online, that the first one is completely computer generated, or done by someone with zero knowledge of English or Google translate. The last they knew my case already and they closed case on my favor even after they had accepted for buyer to return item. So, I cancel the order and sent in a statement. Send a poliet email to the customer informing them that they have returned the incorrect order it could be a mistake . Person found tampering with package can face up to 5 years in jail and/or $250,000 in fines.". In most cases, the refund takes 3 to 5 business days to process. I can't really remember what specific package I mailed it in. 26-05-2020 Anytime I can create with the Stardream line, I jump at the . I told Ron that this was, "pardon my French, absolute bullshit." Sometimes, a frazzled seller can inadvertently mix orders up and buyers end up with a different item on their doorstep. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Funny thing he could never tell me what he claims he got or send me pictures. This is the message:Just wanted to say that the item I received was not this one. If you bought the shipping label through eBay, then the reference # would be correct, not chance that you wrote the wrong # by mistake. As well as informing Amazon, tell the buyer that as theyve returned a different item (and quote all those differences) you will not be refunding. "That picture shows different items rather than what I sent. For example, they may ask for cash, bank transfer, check, money order or even gift cards. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. If you have any problems paying for your items, we . 03:58 PM, maybe she thought it would be darker as your listing photos look darker than her photo i.e. So I can't see the original shipping label to see if it's my package, but it does have that tracking number, BUT I did not have those stickers on it. Press J to jump to the feed. I know they will get their refund, but should I inquire at all? Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. 26-05-2020 I asked for a picture from the buyer and it was some plastic item. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. Sucks!! Possession is the point when a buyer loads purchased items into their vehicle First of all, from the Apple menu, restart the Macbook Pro. The item's condition was misrepresented. Ebay found me not at fault and released my funds. Or just take back the item. e-bay couldnt give two hoots for sellers as long as they are making money. A buyer will offer to purchase your item and send a larger payment than required. NO Cash Refund for wrong purchased items. man!! Or is it possible it was mixed up with a different package? Is it not possible to take pics of item A and still send B? eBay are only concerned with issues that affect their own profit margins. What would you do? A little detective work might find the answer. You can always appeal later. If you receive the item and it is in worse condition than it was when you sent it, you can issue a partial refund to the buyer. Visit the nearest USPS location and fill out a request form. I also ask if you have me mixed up with another seller you've purchased from recently. Privacy Policy. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. i think someone is trying to scam me like this to. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. Ebay always takes out the fees and send the remaining money to the Bank on file. I will report this to the post master. Lol either way I wasnt surprised. I mailed a limited edition eye shadow palate to Ontario Canada for $90. I did buy the shipping label through ebay. No they dont. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. Those labels are a lot bigger and I never cut them to a smaller size. The Fragile stickers could have been added at the GSP. Also on my initial dispute call the person I talked to said that I should try and see if they buyer would take a partial refund Really wish this sub didnt have a rule for sharing names of ebayers because thats definitely someone Id add to my blocklist. Do I have any standing with amazon to refuse to refund this return on this basis does anyone know, Ive never fought a return before but this was an expensive item (for me) and I really dont want to refund her the cost and the postage return on an item that I cant possibly resellall help gratefully received. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. 26-05-2020 Fabric: Polydex. I will try to ask the questions? But they said flat out "we don't mix up packages" and reiterated. If you get the item back as a buyer you have the option to relist and recoup your outlay. They should reassign the case to GSP, and it will disappear or be "resolved" on your account. what is beyond infinity most expensive car ticket. While doing so has no actual effect on the package itself (e. Missing Mail Searches can be initiated seven days after the items have been sent. It was hard for me to believe that since it was a solid stainless steel item with no moving parts. It's tough dealing with customer service when they're all Filipinos who don't understand or care. All such complaints from sellers are simply ignored, as profit takes precedence over reason. I have sent the item you ordered to the address on file with ebay. What if the buyer is not trying to rip you off but simply made a mistake? Usually people who does such things have a signature for example zero feedback, completely new to ebay, buy item but pay later, non-usa 3. 3) When you receive the return and can confirm the buyer returns a different item, do not process refund and you have two days to appeal the return. The other thing that is suspect is their account was created the day they ordered the item. USPS is the most trusted delivery service in the USA.
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