Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. One of the key functions of the app for e-bikes is fault diagnosis. If error code remains, test with new motor core and controller error. Scott Addict eRIDE | The world's lightest electric road bike - BikeRadar Click the owl icon to create an account if you don't have one already. Each offers a set amount of torque as a percentage of the total amount per level. Hi: I too have an Orbea Gain. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. What sort of range can I expect from the bike? Can you please help or put me in touch with someone? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2 minutes in the shop and done. Also, when the software encounters and the connection interrupted. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Batteries4pro - Bosch drive unit error codes list How often are you supposed to 'fully charge' your eBike battery? Inverted polarity at charger. Tutorial - Debug system error codes - Win32 apps | Microsoft Learn Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Make sure the spoke magnet is in the right place, and its not twisted. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. You are using an out of date browser. The link above does not show all the error codes, at least not the one I got which is 201. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. Sunday: Closed. Battery pack sensors are damaged. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. Do I need to pedal to ride this bike? Problem is in the power supply sensor. Create an account to follow your favorite communities and start taking part in conversations. If the problem persists, contact your eBike dealer. Here is the issue: after the ride I review my activity but I don't see any error message. Check sensor speed. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. If there is no change, check the connection or try a different charger. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Bosch Charger Manual. Turning your smartphone into the ultimate cycle computer that includes the following functions. Please charge the battery Pack. Select the Pulsometer option and follow the instructions. Check if your battery has an on/off switch. You can find more detailed information about the companion app in our separate MAHLE app blog. Look out for the batteries and see if they are installed and fully charged or not. Adam, Will be returning it to the dealer tomorrow. If the error persists, try a new charger.". It uses a widget technology and allows users to completely set up the information they need to see. Then I wouldn't be too concerned. Check that the charger is in good condition. Restart the eBike System. Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. Check that with the accessory disconnected there is no error. Ebikemotion know about this issue and have issued a firmware update to solve it. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. Motor hall signal error can also occur due to inaccuracy between motor and controller. In this article, we dig deeper into this and see how to fix electric bike error codes. Thanks Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Update files are available for remote repair, please contact CSG warranty. PDF VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL) Battery connection problem. So long story short I am getting a motor sensor error when I try to use my throttle. Wait until the temperature drops. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Bikes ready for 48-hr dispatch. Did the same thing you suggested here and it's back to normal. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook Seems as though it will start now but shuts down momentarily. Or did you get the firmware update? The sensors of the battery pack got damaged. We would encourage you to try all three out and see which works for various terrain. This is often referred to as electric bike error 5 ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. If the problem persists, contact your eBike dealer. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. The battery was down to red and I charged it fully. So, you can optimise your training programs and view route data after each and every ride. How does the range extender connect/fit? If you are getting error code 08 (throttle issue) first check throttle connection carefully. Press J to jump to the feed. Solution: Turn off the ebike and remove the battery. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream Press Button A (top button) to change to the next level of assistance up to Level 3. Turn on the motor with the power button. If code persists, test with a new controller. When connected to the bike it charges the main battery when assistance is not being provided. Unplug brake pads, and to check each brake, restart the bike. Loosen the controller and re-plug the hall sensor plug. Did we choose a hub-mounted motor or a bottom bracket drive motor? This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. There are 3 levels of power assistance for you to choose from. trailer If so, ensure the switch is on. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Seems to be a real issue with this battery after reading this thread. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Please reduce the demand. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. There should be no LEDs lit up. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. [email protected] or tel: 850-838-4742 Alongside this intelligent system, there's also an easy to use . Tried to restart the system, couldn't even let me do that. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Press again (whilst it is flashing) to advance to the first assistance level (Green). Save my name, email, and website in this browser for the next time I comment. 0000001387 00000 n I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. But you should be able to fix common and minor faults in no time by following the guides above. Belts can slip when there is too much friction or if the belt is over-tightened. This colour indicates the amount of battery charge that is available to use. EBM App Activation 50 pts. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. What is it? Uncomplicated, painless, and very sleek. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Every error code outlines different issues with the bike. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. Regards, Enable auto pause - pauses in the same way as your GPS cycling computer stops. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. At times this error can be linked to the internal controller or the motor. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Getting error messages can be annoying at times because it means Something is not working right. Ray. Check wiring and the accessory connected to the light line. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. startxref That voltage should match your battery. Error code 10 indicates that hall sensor connector is not connected properly. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Connect the charger to your computer using the micro-USB port. the bike is switched on and you are in close proximity to it. Check to find out if anything is blocking it or not. From flat, the battery takes 3.5 hours to reach full capacity. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Hi, Charge the battery within the appropriate temperature ranges. Put it on charge and linked the app and it reported error 201. Battery Pack voltage too low. You could lower the amount of assistance offered slightly. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. I took the bike to a local shop that promised they could work on the firmware. You will need to take it to a dealer that has the necessary cable. JavaScript is disabled. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Properly inspect all the visible connections and see if the display is adequately engaged or not. If you need advice on compatible belts please contact us. Why not take on the Five Ferries Island Hopping Challenge like Jane. Saturday: 9am6pm S6 Evo Neo 50 pts. This subscription is good for eight total maps, with a map totaling one complete state. The display itself is used to indicate the selected power level, available battery level, and more. Find out which bikes won big in Bike of the Year awards 2020/201. Error Database System full. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. How to Fix Electric Bike Error Codes? - Electrical Wheel I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Thus, this article will show you the electric bike error codes in detail. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. I just got this too. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@[email protected]*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Let it cool down before using the bike again. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. I wish this was something I could just do via the app! It will switch into an emergency mode or stop working completely. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Short press the button to set the LEDs to flash. 0000002237 00000 n Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. Ebikemotion have issued a firmware update to solve this. I am trying to understand the relationship between Cycling Modes and Assistance levels. 0000017068 00000 n Current sensor damaged. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. 0000029939 00000 n Lapierre Ebikemotion system updates and error resolve i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? do NOT contact me with unsolicited services or offers. People who use electric bikes often get some error codes on the display. c[bk8zmk~ PW The beauty of this system is that you are fully in control of how much assistance is offered at all times. Bosch Battery Pack Owner's Manual. Power supply problem in the HMI bus. f. Turn on the . How to Troubleshoot an Electric Bike - eBikeling This type of error happens due to a simple connection problem. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Letting you keep track of everything from charge status to training data and performance analysis. One or more hall sensor cables could be disconnected or damaged. It occurs due to the excessive current from the battery pack. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. A local Orbea service centre to me updated the firmware, job done. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. The 250W motor has a 40 Nm maximum torque output. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Contact your eBike dealer. Its on a dual motor e cells super monarch. The button is used to: Left: Top tube mounted control unit. This wrong tendency will lead the throttle abnormality to break or damage. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. My bike is a hot system sold by Hotstream bikes through Amazon. Error in the communication with the Remote control. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Same as above but this time with the top tube mounted button. Kel Walker, Hi Alvin, In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. You can try a different controller if you have one or ask for a replacement from the supplier. This thing prevents the battery from working effectively. These errors may affect the electrical system of the bike. Start Activity tracks and logs your riding data similar to Strava. Red triangle with a message but I cannot read it because of my eyesight is poor up close. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Temperature too low during charging. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. This service is subscription-based and requires renewal annually. The male and female prongs should have a positive connection. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. Select the Pulsometer option and follow the instructions. you have Bluetooth enabled on your phone. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Weighing in at just 3.5kg for the ENTIRE system. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. So for any one running into this problem I might have fixed the issue. Open the settings menu. Same issue for me. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. The charger LED and the HMI will turn BLUE. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Swipe right to left to switch between speed and map display. Our aim was to create the lightest range of electric bikes in the world. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. I have had a error code that shows itself on my ebikemotion app while riding. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. I have had a error code that shows itself on my ebikemotion app while riding. Check the cable; try unplugging and replugging. Please reduce the demand. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear.
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